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 HOMEPAGE/HELP/CONTACTING US

Making a complaint


We welcome complaints, comments and suggestions, as these can help us improve our services for everyone. If you think we have failed to provide a satisfactory standard of service, please let us know.

However, our complaints procedure is not an appeals system against properly reached grant-making decisions.

For full details about our complaints procedure, please download our "How to complain" leaflet. This also includes the form for making your complaint.



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How to complain leaflet